Price Claim Monitor
An independent check of your discount prices.
Every night we check, from the outside, how prices, crossed-out prices and discount labels appear on your web shop. Built for the e-commerce, pricing and legal teams of EU online retailers.
01 Why now
Every announced price reduction needs its reference price.
Since 28 May 2022, Article 6a of the Price Indication Directive (98/6/EC), introduced by the Omnibus Directive (EU) 2019/2161, has required every announced price reduction in the EU to state the prior price: the lowest price the shop applied in at least the 30 days before the reduction.
Consumer authorities check this from the outside, and some rebuild a shop’s price history to do it. An independent, dated record of what your own shop showed lets you answer questions about a past discount with evidence.
02 How it works
What we check every night.
We visit your public web shop, the same pages your customers see, and record what each product page shows.
The price
The price a customer sees on the public product page, exactly as shown.
The crossed-out or “was” price
Any earlier price shown next to it, struck through or labelled “was”, “before” or similar.
The label that explains it
What the comparison refers to: your own earlier price, a recommended retail price (RRP), or no label at all.
30-day lowest-price labels
Whether a “lowest price in the last 30 days” statement is shown, and the price it gives.
Stock on discounted items
Whether a product shown at a reduced price can actually be bought.
The same promotion across countries
Whether one campaign shows the same reference and label in each of your country shops.
Example of one nightly record
Illustrative- Product
- Jacket
- Price shown
- €59.95
- Crossed-out price
€99.95- Label
- None
- 30-day lowest price shown
- No
- In stock
- Yes
- Captured
- 12 Oct 2026, 02:14 UTC
- Fingerprint (SHA-256)
- 9c1e…4b7a
03 Evidence
A record that shows if it has been changed.
Every observation keeps three things, and each captured page is kept for 365 days.
- Page URLThe exact product page the price was read from.
- Capture time (UTC)When the page was read, in Coordinated Universal Time, so nights in different countries line up.
- SHA-256 fingerprintA code calculated from the page exactly as it was received.
Captured pages are stored unchanged, in write-once storage, for 365 days. If one character of a stored page changed, its SHA-256 fingerprint would no longer match the one recorded that night. That makes the record tamper-evident: anyone can recalculate the fingerprint and confirm the page is the one captured.
No page content is republished. The saved pages are evidence for you, not material we share.
04 Services
Audit, Fix, Monitor.
Start with the Audit. Add Fix and Monitor when you need them.
Audit
A 30-night check, with a findings report.
- Fixed price, with first results 30 days after we start.
- A clear report of which “was” prices are backed by your own price history and which are not.
- The saved page behind each finding.
Fix
Get the reference price right at the source.
- Connects to your ERP or web shop, and works with your Microsoft Fabric or Databricks.
- One price history and the 30-day lowest price, calculated in your own Fabric or Databricks platform.
- Each planned promotion gets a Ready, Review or Blocked result, with the calculation, evidence and wording the history supports.
- A check before every promotion goes live.
- The right price and label published back to the shop.
Monitor
A nightly outside check, plus alerts.
- The same outside check as the Audit, every night.
- Alerts when a discount is shown without a reference price.
- A running record kept for 365 days.
- Results as reports, as files, or as a Delta Share for teams on Databricks, on request.
05 How we work
Polite, discreet, and from the outside.
Public product pages only
The same pages your customers see. No logins, accounts or checkout.
Your robots.txt and crawl delays
We read them before every visit and follow them.
Nothing bypassed
We never bypass bot protection, logins or rate limits. A page we cannot read politely stays out of the check.
One visit per shop per night
A single, paced visit each night, not continuous traffic.
Data kept in the EU
Stored in Microsoft Azure, West Europe region.
Findings stay private
Results are shared only with you. We do not publish findings or name shops.
06 Your stack
Works with your stack.
The outside check works whatever runs your shop. Fix and Monitor are designed to connect with the platforms below.
Web shop engines
- Salesforce Commerce Cloud
- Adobe Commerce
- Shopware
- SAP Commerce
- Spryker
- Optimizely
Data and reporting
- Microsoft Fabric
- Databricks
- Power BI
Product names are trademarks of their respective owners. Giggabytes is a Databricks Partner; no other affiliation is implied.
Questions?
Read the FAQ→ Next step
See your own shop through the check.
Ask for a free private sample. It comes from the outside, needs nothing from you, and is shared with you only.